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ManageEngine ServiceDesk Plus VS Cyberduck

Compare ManageEngine ServiceDesk Plus VS Cyberduck and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Cyberduck logo Cyberduck

A libre FTP, SFTP, WebDAV, S3, Backblaze B2, Azure & OpenStack Swift browser.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Cyberduck Landing page
    Landing page //
    2023-09-12

ManageEngine ServiceDesk Plus

Website
manageengine.com
Pricing URL
Official ManageEngine ServiceDesk Plus Pricing
$ Details
freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)
Platforms
Windows Linux Browser
Edit details

Cyberduck

Website
cyberduck.io
Pricing URL
-
$ Details
Platforms
-
Edit details

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Cyberduck features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Cyberduck videos

+ Add

How to Use Cyberduck FTP Client

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Cyberduck)

ManageEngine ServiceDesk Plus

Cyberduck

Help Desk
100 100%
Help Desk
0% 0
FTP Client
0 0%
FTP Client
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Cyberduck. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Cyberduck

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Cyberduck Reviews

10 Best FTP Clients for WordPress Users (Mac and Windows)
Cyberduck doesn’t provide support for Linux, but Mac and Windows users find it rather simple to use and fast for transferring files to and from local and remote locations. Feel free to download the FTP client from the Cyberduck website or you have options for downloads on the Microsoft and Mac App Stores.
Source: kinsta.com
15 Best Rclone Alternatives 2022
Furthermore, Cyberduck integrates with Cryptomator – one of the rclone alternatives mentioned earlier. With the Cryptomator integration, you get access to extra features like filename encryption and file content encryption.
Source: rigorousthemes.com
7 Best FileZilla Alternatives to Use in 2022
Cyberduck offers a clean user interface which is very easy to use. Most of the web developers use Cyberduck FTP client. However, it is recommended for Mac users, which can be accessed for free. Using this app is completely free, and the users can donate to developers if they want to. This program works on Mac as well as Windows OS.
Source: techdator.net
6 FileZilla Alternatives for Safe File Transfers
While managing files can be challenging, searching for files with Cyberduck is easy and viewing them in Quick Look is as simple as pressing the spacebar. Cyberduck is also compatible with external editors, so you can open and edit files in any third-party editor. Whether you prefer TextWrangler, TextEdit, or Sublime Text, you’ll still be able to edit your files.
Source: www.dnsstuff.com
7 FileZilla Alternatives: What Type of FTP Client Are You Looking for?
Users today, like Cyberduck because it has a more modern look and is compatible with cloud services. While it is easy to use, Cyberduck doesn’t leave out the basics like search, resume, and drag & drop file management. Cyberduck is free to download and use, but they do ask for donations to help continue developing and supporting the product.
Source: www.exavault.com

Social recommendations and mentions

Based on our record, Cyberduck seems to be more popular. It has been mentiond 68 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

Cyberduck mentions (68)

  • Supabase Storage: now supports the S3 protocol
    Cyberduck: a cloud storage browser for Mac and Windows. - Source: dev.to / 3 months ago
  • Default" FileZilla download bundled with adware
    FileZilla has a long history with bundling spyware/adware with their primary installers. If you are looking for alternatives, check out Cyberduck. https://en.wikipedia.org/wiki/FileZilla#Bundled_adware_issues https://cyberduck.io. - Source: Hacker News / 4 months ago
  • Cloud storage
    Yes. You can choose exactly what you want to upload. The easiest way to do that is with a client program like Cyberduck (free) or Cloudberry Explorer ($). Source: 7 months ago
  • Why are there so many background permissions for one drive? Why are they unidentified? Anyone else like this? Im concerned about viruses
    You could try Cyberduck, I use it as a replacement for the Google Drive and Dropbox clients, it works with OneDrive as well. Source: about 1 year ago
  • Google Drive Headache/ Workaround
    I use cyberduck for this: https://cyberduck.io. Source: about 1 year ago
View more

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Cyberduck, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FileZilla - FileZilla is an FTP, or file transfer protocol, client. It lets individuals transfer single files or batches to a web server. For many years, FTP was the standard for website design. Read more about FileZilla.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

WinSCP - WinSCP is an open source free SFTP client and FTP client for Windows.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Forklift - The most advanced dual pane file manager and file transfer client for macOS.

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