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ManageEngine ServiceDesk Plus VS FileZilla

Compare ManageEngine ServiceDesk Plus VS FileZilla and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

FileZilla logo FileZilla

FileZilla is an FTP, or file transfer protocol, client. It lets individuals transfer single files or batches to a web server. For many years, FTP was the standard for website design. Read more about FileZilla.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • FileZilla Landing page
    Landing page //
    2021-12-13

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

FileZilla features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

FileZilla videos

+ Add

How to Use FileZilla (FTP Tutorial)

More videos:

  • Review - FileZilla Review: The Best FTP Client Available [HD]
  • Review - Filezilla FTP Client Review

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and FileZilla)

ManageEngine ServiceDesk Plus

FileZilla

Help Desk
100 100%
Help Desk
0% 0
File Transfer
0 0%
File Transfer
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
FTP Client
0 0%
FTP Client
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and FileZilla. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and FileZilla

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

FileZilla Reviews

  1. Review

    Ugh, website updates used to be such a hassle! Maybe FileZilla doesn't have every fancy feature out there, but for someone like me who just needs to update their website photos and stuff, FileZilla is a total rockstar.

    👍 Pros:    Fast
    👎 Cons:    Nothing, so far
10 Best FTP Clients for WordPress Users (Mac and Windows)
One of the most popular names in the FTP game is Filezilla. Not only is FileZilla free and easy to download, but it doesn’t take long to understand the inner workings of the entire system. Although FileZilla has a bit of an outdated interface, all users are able to link to their site files and place them next to what’s being stored on a computer.
Source: kinsta.com
7 Best FileZilla Alternatives to Use in 2022
FileZilla is free software and an FTP application which consists of FileZilla Client and FileZilla Server. While using an FTP client, the user can upload, delete, rename, move, copy, and download files via a remote server.
Source: techdator.net
6 FileZilla Alternatives for Safe File Transfers
This free, open-source, and popular FTP client for Windowsuses FTP, FTPS, SFTP, SCP, S3, and WebDAV file transfer protocols to copy files between local and remote computers (beyond the options FileZilla offers). Featuring file encryption, a command-line interface, connection tunneling, an integrated text editor that enables you to edit local and remote text files, and...
Source: www.dnsstuff.com
7 FileZilla Alternatives: What Type of FTP Client Are You Looking for?
FileZilla, one of the most mature FTP clients, is a free, open-source program for transferring files. It is easy to connect to your FTP site with FileZilla. FileZilla works with any operating system, has a simple interface and all of the basic features you would expect from a top FTP client including support for FTPS and SFTP transfers.
Source: www.exavault.com
6 FileZilla Alternatives for Secure File Transfer
FileZilla comes up early in searches for FTP and SFTP clients, but viable free and proprietary Filezilla alternatives do exist — some of them with more intuitive interfaces, better features, or connections to more tools.
Source: technologyadvice.com

Social recommendations and mentions

Based on our record, FileZilla seems to be more popular. It has been mentiond 81 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

FileZilla mentions (81)

  • Ask HN: What are your favorite tiny, single purpose tools?
    Just about everything you want to know about sun and moon data for any location. Also a world clock, time zones, timers, calculators, even weather. https://filezilla-project.org/. - Source: Hacker News / 2 months ago
  • Beginner IoT project: LED Web trigger
    References: Felipe Flop’s website https://www.filipeflop.com/blog/controle-monitoramento-iot-nodemcu-e-mqtt/ accessed on 01/27/2018. Eclipse server for MQTT Broker https://iot.eclipse.org/ accessed on 01/27/2018. Mosquitto https://mosquitto.org/ accessed on 01/27/2018. Cloud MQTT https://www.cloudmqtt.com/ accessed on 01/27/2018. DuckDNS https://www.duckdns.org/ accessed on 01/27/2018. Proftpd... - Source: dev.to / 7 months ago
  • How to Setup a Minecraft Server on Ubuntu: A Step-by-Step Guide
    You may choose to download the files locally and then upload them to your server using another client like WinSCP or FileZilla, but the simplest way would be to use wget with the download link as below:. - Source: dev.to / 6 months ago
  • What You Need to Know About Domain and Hosting
    ===> Click here to buy Fetch! ===> Click here to download Filezilla. - Source: dev.to / 7 months ago
  • Automatically deploying WordPress plugins and/or themes with GitHub actions
    There are a lot of ways in which a WordPress GitHub integration can be helpful in WordPress development and project collaboration. One of them is in deploy routines with automatic deployments, instead of the cowboy coding approach, using FTP, manually grabbing our themes and/or plugin files, and uploading them manually using software like FileZilla, we can deploy directly from GitHub to our live WordPress site. - Source: dev.to / about 1 year ago
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What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and FileZilla, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WinSCP - WinSCP is an open source free SFTP client and FTP client for Windows.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Cyberduck - A libre FTP, SFTP, WebDAV, S3, Backblaze B2, Azure & OpenStack Swift browser.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Forklift - The most advanced dual pane file manager and file transfer client for macOS.

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