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ManageEngine ServiceDesk Plus VS PDQ Deploy

Compare ManageEngine ServiceDesk Plus VS PDQ Deploy and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

PDQ Deploy logo PDQ Deploy

Deploy software quickly with PDQ Deploy. It's simple to install just about anything to multiple computers on your network.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • PDQ Deploy Landing page
    Landing page //
    2023-06-19

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

PDQ Deploy features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

PDQ Deploy videos

+ Add

Installing PDQ Deploy and Your First Deployment

More videos:

  • Review - Best Alternative to SCCM: PDQ Deploy and PDQ Inventory
  • Review - PDQ Deploy Best Practices: Testing Your Deployments

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and PDQ Deploy)

ManageEngine ServiceDesk Plus

PDQ Deploy

Help Desk
100 100%
Help Desk
0% 0
Windows Tools
0 0%
Windows Tools
100% 100
Monitoring Tools
71 71%
Monitoring Tools
29% 29
Package Manager
0 0%
Package Manager
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and PDQ Deploy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and PDQ Deploy

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

PDQ Deploy Reviews

We have no reviews of PDQ Deploy yet.
Be the first one to post

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and PDQ Deploy, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chocolatey - The sane way to manage software on Windows.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

WAPT Community - Deploy your software and configurations, perform an inventory of your machines in real time, control Windows Updates and benefit from customized reporting of your IT assets

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Just Install - just-install - The stupid package installer for Windows.

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