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NICE inContact VS AlienVault USM (from AT&T Cybersecurity)

Compare NICE inContact VS AlienVault USM (from AT&T Cybersecurity) and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

AlienVault USM (from AT&T Cybersecurity) logo AlienVault USM (from AT&T Cybersecurity)

AlienVault USM Anywhere delivers powerful threat detection, incident response, and compliance management for cloud, on-premises, and hybrid environments.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • AlienVault USM (from AT&T Cybersecurity) Landing page
    Landing page //
    2023-08-19

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

AlienVault USM (from AT&T Cybersecurity) videos

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Category Popularity

0-100% (relative to NICE inContact and AlienVault USM (from AT&T Cybersecurity))

NICE inContact

AlienVault USM (from AT&T Cybersecurity)

Communication
100 100%
Communication
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Security
0 0%
Security
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and AlienVault USM (from AT&T Cybersecurity)

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

AlienVault USM (from AT&T Cybersecurity) Reviews

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Social recommendations and mentions

Based on our record, AlienVault USM (from AT&T Cybersecurity) seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

AlienVault USM (from AT&T Cybersecurity) mentions (1)

  • Syslog Analyistics for cyberSecurity
    AlienVault (Now AT&T Security USM-Anywhere) should do good things right out of the gate. I like its focus on Kill Chain Taxonomy. If you have no idea what is going on with your network, AlienVault gets you good information quickly. https://cybersecurity.att.com/products/usm-anywhere. Source: almost 2 years ago

What are some alternatives?

When comparing NICE inContact and AlienVault USM (from AT&T Cybersecurity), you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Nessus - Nessus Professional is a security platform designed for businesses who want to protect the security of themselves, their clients, and their customers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Qualys - Qualys helps your business automate the full spectrum of auditing, compliance and protection of your IT systems and web applications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Sumo Logic - Sumo Logic is a secure, purpose-built cloud-based machine data analytics service that leverages big data for real-time IT insights

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