Software Alternatives, Accelerators & Startups

Onfido VS ComplyCube

Compare Onfido VS ComplyCube and see what are their differences

Onfido logo Onfido

Onfido is the data-driven platform for intelligent background checking.

ComplyCube logo ComplyCube

Verify your customers in under 15 seconds anywhere in the world with a cutting-edge SaaS & API platform for Identity Verification and AML/KYC compliance.
Visit Website
  • Onfido Landing page
    Landing page //
    2023-01-24
  • ComplyCube Landing Page
    Landing Page //
    2025-03-27

ComplyCube offers one of the most advanced and complete platforms in the identity verification and KYC space, helping small, large, and prominent organizations effortlessly meet their AML obligations worldwide.

ComplyCube's mission is to grow trust in the global digital economy by empowering businesses of all sizes to implement slick and resilient verification journeys that increase customer conversions, prevent fraud, and reduce onboarding costs – all without adding unnecessary friction to genuine users.

The all-in-one and award-winning KYC verification platform is built upon cutting-edge AI, trusted sources, and expert human reviewers, allowing us to offer an extensive and coherent array of checks, including AML & PEP Screening, Document Authentication, Biometric Verification, Multi-bureau Checks, Address Verification, and much more.

Why ComplyCube?

❇️ Trusted by startups and big names alike, including AXA, Lycamobile, and Citi.

❇️ 98% Client onboarding rate, helping you convert more customers and grow your business.

❇️ One-stop solution for everything you need to meet your AML and KYC compliance obligations.

❇️ Global coverage of 220+ countries, 14,000+ document types, and over 3,000 data points from trusted sources and partners worldwide.

❇️ A large set of features and checks, including PEP and Sanctions Screening, Adverse Media Checks, ID Document Verification, Biometric Checks, Liveness Detection, Government Database Checks, Address Verification, and more.

Onfido

Website
onfido.com
Pricing URL
-
$ Details
-
Platforms
-
Startup details
Country
United Kingdom
City
London
Employees
250 - 499

ComplyCube

$ Details
freemium $0.1 (per credit)
Platforms
REST API Android iOS iPad Web Cross Platform Browser Salesforce
Startup details
Country
United Kingdom
Founder(s)
Dr. Tarek Nechma
Employees
20 - 49

Onfido features and specs

  • Accurate Identity Verification
    Onfido uses advanced AI algorithms to ensure high accuracy in identity verification, reducing the likelihood of fraud.
  • Fast Processing Time
    The platform offers quick turnaround times for identity checks, allowing businesses to onboard customers more efficiently.
  • Global Coverage
    Onfido supports document verification from over 195 countries, making it a suitable solution for businesses with a global customer base.
  • User-Friendly Interface
    The platform is designed with a user-friendly interface, making it easy for both businesses and end-users to navigate.
  • Compliance
    Onfido helps businesses stay compliant with regulations like GDPR and other data protection laws, offering peace of mind.
  • Integration Flexibility
    The solution is easily integrable with various platforms and services through APIs, making it highly customizable to business needs.

Possible disadvantages of Onfido

  • Costly for Small Businesses
    The pricing of Onfido's services might be expensive for small businesses and startups, making it less accessible for them.
  • Dependence on Quality of Documents
    The accuracy of verification can be significantly affected by the quality of the uploaded documents, posing a risk if the images are unclear.
  • False Positives/Negatives
    While rare, false positives or negatives can occur, potentially leading to issues with customer onboarding.
  • Privacy Concerns
    As with any identity verification service, there are concerns around data privacy and how user information is stored and managed.
  • Customer Support
    Some users have reported that customer support can be slow to respond at times, which could hinder timely issue resolution.
  • Complexity of Integration
    Although Onfido offers flexible APIs, businesses without a robust technical team might find the integration process somewhat complex.

ComplyCube features and specs

  • AML & Sanctions Screening
  • PEP Checks
  • Negative Media Screening
  • Watchlist Screening
  • Biometric Verification
  • Liveness Checks
  • Biometric Authentication
  • Electronic Identity Verification (eIDV)
  • Electronic Know Your Customer (eKYC)
  • ID Document Verification
  • Proof of Address Checks
  • Address Verification
  • Goverement Databases and Bureau Checks
  • KYC API
  • AML API
  • Age Verification
  • NFC Scanning

Onfido videos

Onfido Business Model | Onfido Interview & Review | Jobs in Onfido | Part 1

More videos:

  • Review - Onfido - NOAH19 Berlin
  • Review - Onfido: How their SDKs work, and how businesses work with them | Homescreen | Episode 68

ComplyCube videos

ComplyCube Age Estimation - Get Your Customers' Age From a Selfie in Seconds

More videos:

  • Demo - Identity Fraud Detection with ComplyCube
  • Demo - ComplyCube Mobile SDK Demo - Easy and Secure Identity Verification

Category Popularity

0-100% (relative to Onfido and ComplyCube)
Identity Verification And Protection
Security & Privacy
35 35%
65% 65
Identity Verification
58 58%
42% 42
Security
37 37%
63% 63

Questions and Answers

As answered by people managing Onfido and ComplyCube.

What makes your product unique?

ComplyCube's answer:

ComplyCube stands out in the field of identity verification and compliance services for several reasons:

  • Comprehensive Verification Solutions: ComplyCube offers a wide range of verification services, including document verification, biometric checks, address verification, and ongoing monitoring. This comprehensive suite allows businesses to handle all their compliance needs in one place.

  • AI and Machine Learning: The platform utilizes advanced AI and machine learning algorithms to ensure high accuracy and efficiency in identity verification processes. This helps in reducing manual errors and speeding up the verification process.

  • Global Coverage: ComplyCube supports verification processes in multiple countries, making it a suitable solution for businesses with a global customer base. They provide localized solutions to cater to different regulatory requirements across regions.

  • User-Friendly Interface: The platform is designed to be easy to use, with an intuitive interface that allows businesses to integrate verification processes seamlessly into their existing workflows.

  • Regulatory Compliance: ComplyCube ensures that businesses remain compliant with various international regulations such as GDPR, AML, and KYC. This reduces the risk of non-compliance and potential legal issues.

  • Scalability: The platform is built to scale with business growth, accommodating increased verification needs without compromising on speed or accuracy.

  • Real-Time Verification: ComplyCube offers real-time verification capabilities, which is crucial for businesses that require instant identity verification to onboard customers quickly and securely.

  • Customization: The platform allows businesses to customize verification workflows to meet their specific needs, providing flexibility and tailored solutions.

  • Security: ComplyCube places a strong emphasis on data security and privacy, ensuring that sensitive information is protected through robust encryption and secure data handling practices.

These features collectively make ComplyCube a unique and valuable solution for businesses looking to streamline their identity verification and compliance processes.

How would you describe your primary audience?

ComplyCube's answer:

ComplyCube's primary audience comprises businesses and organizations that need robust identity verification and compliance solutions. This includes:

  1. Financial Institutions: Banks, credit unions, and fintech companies requiring secure identity verification for account opening, loan applications, and regulatory compliance.

  2. E-Commerce and Online Marketplaces: Platforms needing to verify seller and buyer identities to prevent fraud and ensure trust and safety.

  3. Telecommunications: Companies verifying customer identities for new accounts, SIM card registration, and compliance with regulatory requirements.

  4. Healthcare Providers: Clinics, hospitals, and telehealth services needing to verify patient identities for secure access to medical records and services.

  5. Cryptocurrency and Blockchain Firms: Exchanges, wallets, and other crypto services requiring stringent KYC/AML checks to comply with regulations and prevent money laundering.

  6. Gig Economy and Sharing Platforms: Services like ride-sharing, rental platforms, and freelance marketplaces ensuring the trustworthiness of users and service providers.

  7. Government and Public Sector: Agencies requiring reliable identity verification for public services, benefits distribution, and secure access to sensitive information.

  8. Education and E-Learning: Institutions verifying student identities for secure access to online courses, exams, and academic records.

  9. Travel and Hospitality: Airlines, hotels, and travel agencies ensuring secure and seamless customer experiences through identity verification.

  10. Retail and Consumer Services: Businesses verifying customer identities for loyalty programs, online purchases, and age-restricted products.

  11. Age Assurance: Any customer needing to verify the age of users for compliance with age-restricted services or products.

  12. Government-Approved Identity Service Providers: Entities needing to comply with frameworks like UK DIATF, eIDAS, etc.

These audiences benefit from ComplyCube’s comprehensive, scalable, and secure identity verification solutions that help them comply with regulations, reduce fraud, and enhance customer trust.

Why should a person choose your product over its competitors?

ComplyCube's answer:

A ComplyCube is leader in identity verification, customer onboarding, and AML/KYC solutions and has several advantages over its competitors reasons:

  1. All-in-One Solution: Comprehensive identity verification, including biometrics, continuous monitoring, AML/KYC compliance, age verification, and identity assurance.
  2. Advanced AI Technology: High accuracy and efficiency with AI-driven processes.
  3. Global Compliance: Supports multiple countries and adheres to international regulations like GDPR, AML, and KYC.
  4. User-Friendly: Intuitive interface with easy integration into existing workflows.
  5. Scalable: Grows with your business, maintaining performance even with increased demands.
  6. Real-Time Verification: Enables quick and secure customer onboarding, enhancing user experience.
  7. Customizable Workflows: Tailor verification processes to meet specific business needs.
  8. Robust Security: Ensures data security and privacy with strong encryption and secure handling.
  9. Excellent Support: Responsive customer service to help maximize platform benefits.
  10. Flexible Pricing: Competitive plans for businesses of all sizes.
  11. Award-Winning: Recognized as RegTech Partner of the Year 2024 (British Bank Awards), Top Rated on TrustRadius, Momentum Leader on G2, included in RegTech100, and more.
  12. Certified and Approved: Holds certifications such as ISO27001, ISO9001, CyberEssentials, PAD Level 2, UK DIATF, and is a government-approved identity verification provider.
  13. Fraud Prevention: Helps businesses thwart fraudsters, ensuring secure and trustworthy transactions.
  14. Identity Assurance: Provides comprehensive identity assurance, making sure only legitimate customers are onboarded.
  15. Efficiency: Enables businesses to onboard more customers faster than ever, making them more competitive.
  16. Trusted by Industry Leaders: Relied upon by large multinationals with complex compliance needs and fast-growing startups backed by renowned VCs and accelerators like Y Combinator.

These features, combined with its accolades and certifications, make ComplyCube the top choice for reliable and efficient identity verification and fraud prevention solutions.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Onfido and ComplyCube

Onfido Reviews

The Top 10 KYC (Know Your Customer) Solutions
Key features of Onfido include automatic directing of customers to the appropriate KYC process, preventing fraud, and customized orchestration across various verification journeys. It aligns with globally recognized identity standards and best practices, assuring robust KYC services. The platform helps you to navigate a broad spectrum of compliance requirements, which...
Discover the Top 5 Identity Verification Providers in 2023
Onfido and ComplyCube stand out by having one of the broadest range of features on the market, including but not limited to sanctions & PEP screening, document verification, biometric authentication, device intelligence, and more. However, it is worth noting that some of the advanced features offered by Onfido are exclusively available to enterprise customers, whereas their...

ComplyCube Reviews

  1. Joshua Kozak
    · Founder at Agicent ·
    Perfect experience so far

    ComplyCube makes it easy to verify identities and stay compliant with regulations. It helps businesses onboard customers smoothly while following the rules. With simple tools to check identities and manage risks, ComplyCube is a great choice for any company needing to keep things legal and straightforward.

    👍 Pros:    User-friendly interface:|Customization|Efficiency
    👎 Cons:    Cost|Customer support
  2. Rob M.
    · Product Manager ·
    Really impressive through and through!

    This was one of the most pleasant SaaS integrations I've ever experienced. Simple documentation, quick engagement from Sales all the way to Support. We wanted to launch our product in two countries, then scale to 16 within 4 months. ComplyCube was extremely supportive and provided us with KYC strategy and a platform that's flexible and useful for our business needs. Very pleased!

    🏁 Competitors: SwiftDil, Onfido, MetaMap, Yoti, GetID, Sumsub, Passbase, Ondato
    👍 Pros:    Easy to use|Simple yet powerful and efficient tool|Excellent support|Impressive ui|Easy integration|Comprehensive data
    👎 Cons:    Nothing that i can think of.
  3. Amazing identity verification platform and team!

    We've tried several SaaS platforms in the identity verification space, but we were left frustrated with complicated integration steps and not particularly unhelpful support and sales.

    ComplyCube (and shoutout to Vic and Lucas) were brilliant from the get-go! The API documentation is rich and easy to follow. Integrations took us a couple of hours and our clients are breezing through the onboarding process keep it up guys!

    🏁 Competitors: SwiftDil, Shufti Pro, Veriff, Passbase, Onfido, Yoti, Sumsub
    👍 Pros:    Excellent customer service|Super fast|Cost-effective plans|Global coverage|Iso-certified solution|Easy integration
    👎 Cons:    Large-volume pricing is not public, and we had to speak to the sales team to get a quote

The Top 10 KYC (Know Your Customer) Solutions
In addition to these key functions, ComplyCube also incorporates comprehensive customer due diligence for speedy and accurate screening of new users from global lists. Its wide-ranging coverage includes directives from prominent organizations and enforcement bodies including the UN Security Council, OFAC, DFAT, HM Treasury, Interpol, and the FBI. ComplyCube can significantly...
Discover the Top 5 Identity Verification Providers in 2023
Onfido and ComplyCube stand out by having one of the broadest range of features on the market, including but not limited to sanctions & PEP screening, document verification, biometric authentication, device intelligence, and more. However, it is worth noting that some of the advanced features offered by Onfido are exclusively available to enterprise customers, whereas their...

Social recommendations and mentions

Based on our record, Onfido seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Onfido mentions (12)

  • Wise (formerly Transfer Wise) are asking me to send them photo of my ID
    I had to do the same thing when I signed up a while ago. I thought they'd just scan it and trash it, but apparently not... Their privacy policy says they do collect the photograph, national ID info, etc. And then they'll do their best to protect it: https://wise.com/gb/legal/global-privacy-policy-en > Additional information you give us for security, identification and verification purposes may include your [...],... - Source: Hacker News / over 1 year ago
  • The trend for Google and Apple becoming the "gatekeepers" to personal life service.
    The identity verification for these apps usually goes through another 3rd party called Onfido. Same issues as previous point (even though you're logging into your account, who already have your ID. Source: almost 2 years ago
  • Swapin's Solution Explained: How Does It Work?
    At Swapin, we take your security seriously. That’s why we’ve partnered with industry-leading verification providers like Veriff and Onfido to ensure the highest levels of security and compliance when performing KYC (Know Your Customer) and KYB (Know Your Business) verifications. Veriff’s solution allows you to complete your KYC for Starter Level in just 2 minutes, so you can make your first transaction almost... Source: almost 2 years ago
  • Spencer Cox Says He Will Sign Social Media Bill - Minors Under 18 Will Need Permission From Parents to Open Social Media Accounts
    The non-rhetorical answer would be "identity proofing." But that's expensive on a per-call basis. One such example is here (one I've used before). Source: about 2 years ago
  • 100 APIs for Indian devs to integrate different financial services in your apps
    Title Description Documentation Starting date Jumio API Identity verification API that offers document and identity verification services Https://www.jumio.com/ 2010 Onfido API Identity verification API that offers document and identity verification services Https://onfido.com/ 2011 Veriff API Identity verification API that offers document and identity verification... - Source: dev.to / over 2 years ago
View more

ComplyCube mentions (0)

We have not tracked any mentions of ComplyCube yet. Tracking of ComplyCube recommendations started around Jun 2022.

What are some alternatives?

When comparing Onfido and ComplyCube, you can also consider the following products

Veriff - AI-powered identity verification & fraud prevention software Veriff provides a best- in-class identity verification solution combining AI with in-house experts to maximize accuracy and speed.

Sumsub - One verification platform to secure the whole user journey

Shufti Pro - Shufti Pro offers AI-based KYC and AML screening solutions empowered with biometric authentication.

Trulioo - Trulioo, an online identity verification company, enables trust and safety online by powering fraud and compliance systems worldwide.

1Password - 1Password can create strong, unique passwords for you, remember them, and restore them, all directly in your web browser.

IDnow - Verify the identity of your customers in realtime.