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Sumsub VS ComplyCube

Compare Sumsub VS ComplyCube and see what are their differences

Sumsub logo Sumsub

One verification platform to secure the whole user journey

ComplyCube logo ComplyCube

Verify your customers in under 15 seconds anywhere in the world with a cutting-edge SaaS & API platform for Identity Verification and AML/KYC compliance.
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  • Sumsub Landing page
    Landing page //
    2022-10-30

Sumsub is the one verification platform that secures every step of the user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub achieves the highest conversion rates in the industry—91.64% in the US, 95.86% in the UK, and 90.98% in Brazil—while verifying users in less than 50 seconds on average.

Sumsub’s methodology follows FATF recommendations, the international standard for AML/CTF rules and local regulatory requirements (FINMA, FCA, CySEC, MAS, BaFin).

  • ComplyCube Landing Page
    Landing Page //
    2025-03-27

ComplyCube offers one of the most advanced and complete platforms in the identity verification and KYC space, helping small, large, and prominent organizations effortlessly meet their AML obligations worldwide.

ComplyCube's mission is to grow trust in the global digital economy by empowering businesses of all sizes to implement slick and resilient verification journeys that increase customer conversions, prevent fraud, and reduce onboarding costs – all without adding unnecessary friction to genuine users.

The all-in-one and award-winning KYC verification platform is built upon cutting-edge AI, trusted sources, and expert human reviewers, allowing us to offer an extensive and coherent array of checks, including AML & PEP Screening, Document Authentication, Biometric Verification, Multi-bureau Checks, Address Verification, and much more.

Why ComplyCube?

❇️ Trusted by startups and big names alike, including AXA, Lycamobile, and Citi.

❇️ 98% Client onboarding rate, helping you convert more customers and grow your business.

❇️ One-stop solution for everything you need to meet your AML and KYC compliance obligations.

❇️ Global coverage of 220+ countries, 14,000+ document types, and over 3,000 data points from trusted sources and partners worldwide.

❇️ A large set of features and checks, including PEP and Sanctions Screening, Adverse Media Checks, ID Document Verification, Biometric Checks, Liveness Detection, Government Database Checks, Address Verification, and more.

ComplyCube

$ Details
freemium $0.1 (per credit)
Platforms
REST API Android iOS iPad Web Cross Platform Browser Salesforce
Release Date
-
Startup details
Country
United Kingdom
Founder(s)
Dr. Tarek Nechma
Employees
20 - 49

Sumsub features and specs

  • Compliance with regulations
    Sumsub offers features to ensure businesses comply with KYC, KYB, and AML regulations, reducing the risk of legal issues.
  • User-friendly interface
    The platform is designed to be intuitive, making it easier for both businesses and users to navigate the verification process.
  • Automated verification
    Sumsub provides automated processes to quickly verify documents and identities, reducing manual workload and speeding up onboarding.
  • Global reach
    Supports document verification from over 220 countries and territories, making it suitable for businesses with an international user base.
  • Customization options
    Offers various customization features to tailor the verification process according to specific business needs and user flows.
  • Fraud prevention
    Advanced technology to detect fraudulent documents and identities, enhancing the security and integrity of the verification process.
  • Comprehensive Analytics
    Provides detailed analytics and monitoring tools to track the verification process and identify bottlenecks or issues.

Possible disadvantages of Sumsub

  • Cost
    The service can be expensive, which might be a barrier for smaller businesses or startups.
  • Complexity for smaller organizations
    The range of features and customization options may be overwhelming for smaller businesses that do not have dedicated compliance teams.
  • Integration challenges
    Some businesses may experience difficulties integrating Sumsub with their existing systems, especially if they have unique technical requirements.
  • Dependence on internet connection
    The service relies on a stable internet connection for real-time verification, which might be problematic in regions with poor connectivity.
  • User privacy concerns
    Users might have concerns about sharing sensitive personal information, such as identity documents, even though Sumsub follows strict security protocols.
  • Regional regulations
    Compliance features might not be entirely up-to-date with the latest regional regulatory changes in fast-evolving jurisdictions, requiring businesses to perform regular reviews.

ComplyCube features and specs

  • AML & Sanctions Screening
  • PEP Checks
  • Negative Media Screening
  • Watchlist Screening
  • Biometric Verification
  • Liveness Checks
  • Biometric Authentication
  • Electronic Identity Verification (eIDV)
  • Electronic Know Your Customer (eKYC)
  • ID Document Verification
  • Proof of Address Checks
  • Address Verification
  • Goverement Databases and Bureau Checks
  • KYC API
  • AML API
  • Age Verification
  • NFC Scanning

Sumsub videos

How Sumsub KYC works

More videos:

  • Demo - Full-cycle business verification (KYB)
  • Review - The most flexible transaction monitoring solution (KYT)

ComplyCube videos

ComplyCube Age Estimation - Get Your Customers' Age From a Selfie in Seconds

More videos:

  • Demo - Identity Fraud Detection with ComplyCube
  • Demo - ComplyCube Mobile SDK Demo - Easy and Secure Identity Verification

Category Popularity

0-100% (relative to Sumsub and ComplyCube)
Identity Verification And Protection
Security & Privacy
18 18%
82% 82
Identity Verification
55 55%
45% 45
Security
33 33%
67% 67

Questions and Answers

As answered by people managing Sumsub and ComplyCube.

What makes your product unique?

ComplyCube's answer:

ComplyCube stands out in the field of identity verification and compliance services for several reasons:

  • Comprehensive Verification Solutions: ComplyCube offers a wide range of verification services, including document verification, biometric checks, address verification, and ongoing monitoring. This comprehensive suite allows businesses to handle all their compliance needs in one place.

  • AI and Machine Learning: The platform utilizes advanced AI and machine learning algorithms to ensure high accuracy and efficiency in identity verification processes. This helps in reducing manual errors and speeding up the verification process.

  • Global Coverage: ComplyCube supports verification processes in multiple countries, making it a suitable solution for businesses with a global customer base. They provide localized solutions to cater to different regulatory requirements across regions.

  • User-Friendly Interface: The platform is designed to be easy to use, with an intuitive interface that allows businesses to integrate verification processes seamlessly into their existing workflows.

  • Regulatory Compliance: ComplyCube ensures that businesses remain compliant with various international regulations such as GDPR, AML, and KYC. This reduces the risk of non-compliance and potential legal issues.

  • Scalability: The platform is built to scale with business growth, accommodating increased verification needs without compromising on speed or accuracy.

  • Real-Time Verification: ComplyCube offers real-time verification capabilities, which is crucial for businesses that require instant identity verification to onboard customers quickly and securely.

  • Customization: The platform allows businesses to customize verification workflows to meet their specific needs, providing flexibility and tailored solutions.

  • Security: ComplyCube places a strong emphasis on data security and privacy, ensuring that sensitive information is protected through robust encryption and secure data handling practices.

These features collectively make ComplyCube a unique and valuable solution for businesses looking to streamline their identity verification and compliance processes.

How would you describe your primary audience?

ComplyCube's answer:

ComplyCube's primary audience comprises businesses and organizations that need robust identity verification and compliance solutions. This includes:

  1. Financial Institutions: Banks, credit unions, and fintech companies requiring secure identity verification for account opening, loan applications, and regulatory compliance.

  2. E-Commerce and Online Marketplaces: Platforms needing to verify seller and buyer identities to prevent fraud and ensure trust and safety.

  3. Telecommunications: Companies verifying customer identities for new accounts, SIM card registration, and compliance with regulatory requirements.

  4. Healthcare Providers: Clinics, hospitals, and telehealth services needing to verify patient identities for secure access to medical records and services.

  5. Cryptocurrency and Blockchain Firms: Exchanges, wallets, and other crypto services requiring stringent KYC/AML checks to comply with regulations and prevent money laundering.

  6. Gig Economy and Sharing Platforms: Services like ride-sharing, rental platforms, and freelance marketplaces ensuring the trustworthiness of users and service providers.

  7. Government and Public Sector: Agencies requiring reliable identity verification for public services, benefits distribution, and secure access to sensitive information.

  8. Education and E-Learning: Institutions verifying student identities for secure access to online courses, exams, and academic records.

  9. Travel and Hospitality: Airlines, hotels, and travel agencies ensuring secure and seamless customer experiences through identity verification.

  10. Retail and Consumer Services: Businesses verifying customer identities for loyalty programs, online purchases, and age-restricted products.

  11. Age Assurance: Any customer needing to verify the age of users for compliance with age-restricted services or products.

  12. Government-Approved Identity Service Providers: Entities needing to comply with frameworks like UK DIATF, eIDAS, etc.

These audiences benefit from ComplyCube’s comprehensive, scalable, and secure identity verification solutions that help them comply with regulations, reduce fraud, and enhance customer trust.

Why should a person choose your product over its competitors?

ComplyCube's answer:

A ComplyCube is leader in identity verification, customer onboarding, and AML/KYC solutions and has several advantages over its competitors reasons:

  1. All-in-One Solution: Comprehensive identity verification, including biometrics, continuous monitoring, AML/KYC compliance, age verification, and identity assurance.
  2. Advanced AI Technology: High accuracy and efficiency with AI-driven processes.
  3. Global Compliance: Supports multiple countries and adheres to international regulations like GDPR, AML, and KYC.
  4. User-Friendly: Intuitive interface with easy integration into existing workflows.
  5. Scalable: Grows with your business, maintaining performance even with increased demands.
  6. Real-Time Verification: Enables quick and secure customer onboarding, enhancing user experience.
  7. Customizable Workflows: Tailor verification processes to meet specific business needs.
  8. Robust Security: Ensures data security and privacy with strong encryption and secure handling.
  9. Excellent Support: Responsive customer service to help maximize platform benefits.
  10. Flexible Pricing: Competitive plans for businesses of all sizes.
  11. Award-Winning: Recognized as RegTech Partner of the Year 2024 (British Bank Awards), Top Rated on TrustRadius, Momentum Leader on G2, included in RegTech100, and more.
  12. Certified and Approved: Holds certifications such as ISO27001, ISO9001, CyberEssentials, PAD Level 2, UK DIATF, and is a government-approved identity verification provider.
  13. Fraud Prevention: Helps businesses thwart fraudsters, ensuring secure and trustworthy transactions.
  14. Identity Assurance: Provides comprehensive identity assurance, making sure only legitimate customers are onboarded.
  15. Efficiency: Enables businesses to onboard more customers faster than ever, making them more competitive.
  16. Trusted by Industry Leaders: Relied upon by large multinationals with complex compliance needs and fast-growing startups backed by renowned VCs and accelerators like Y Combinator.

These features, combined with its accolades and certifications, make ComplyCube the top choice for reliable and efficient identity verification and fraud prevention solutions.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sumsub and ComplyCube

Sumsub Reviews

  1. Vito A
    · Trader ·

    Hands down one of the best experiences with document verification. I have to go through this kind of checks on a weekly basis and sumsub is relatively fast and has a smooth interface that guides you through the whole process. Solid 5/7

    👍 Pros:    Super fast

The Top 10 KYC (Know Your Customer) Solutions
Sumsub is a user verification platform that is designed to provide an easy onboarding process for trusted users from any country. This helps to ensure regulatory compliance, while minimizing fraudulent activities. With a 30-second onboarding time, the platform offers customizable Know Your Customer (KYC) and Anti-Money Laundering (AML) processes tailored to meet unique...
Discover the Top 5 Identity Verification Providers in 2023
When it comes to capabilities, flexibility is a key selling point as it empowers organizations to align the identity verification service with their unique workflows, compliance needs, and risk appetite. Different vendors provide different levels of customizations, with ComplyCube and SumSub offering the most flexible and granular options in their respective online portals.

ComplyCube Reviews

  1. Joshua Kozak
    · Founder at Agicent ·
    Perfect experience so far

    ComplyCube makes it easy to verify identities and stay compliant with regulations. It helps businesses onboard customers smoothly while following the rules. With simple tools to check identities and manage risks, ComplyCube is a great choice for any company needing to keep things legal and straightforward.

    👍 Pros:    User-friendly interface:|Customization|Efficiency
    👎 Cons:    Cost|Customer support
  2. Rob M.
    · Product Manager ·
    Really impressive through and through!

    This was one of the most pleasant SaaS integrations I've ever experienced. Simple documentation, quick engagement from Sales all the way to Support. We wanted to launch our product in two countries, then scale to 16 within 4 months. ComplyCube was extremely supportive and provided us with KYC strategy and a platform that's flexible and useful for our business needs. Very pleased!

    🏁 Competitors: SwiftDil, Onfido, MetaMap, Yoti, GetID, Sumsub, Passbase, Ondato
    👍 Pros:    Easy to use|Simple yet powerful and efficient tool|Excellent support|Impressive ui|Easy integration|Comprehensive data
    👎 Cons:    Nothing that i can think of.
  3. Amazing identity verification platform and team!

    We've tried several SaaS platforms in the identity verification space, but we were left frustrated with complicated integration steps and not particularly unhelpful support and sales.

    ComplyCube (and shoutout to Vic and Lucas) were brilliant from the get-go! The API documentation is rich and easy to follow. Integrations took us a couple of hours and our clients are breezing through the onboarding process keep it up guys!

    🏁 Competitors: SwiftDil, Shufti Pro, Veriff, Passbase, Onfido, Yoti, Sumsub
    👍 Pros:    Excellent customer service|Super fast|Cost-effective plans|Global coverage|Iso-certified solution|Easy integration
    👎 Cons:    Large-volume pricing is not public, and we had to speak to the sales team to get a quote

The Top 10 KYC (Know Your Customer) Solutions
In addition to these key functions, ComplyCube also incorporates comprehensive customer due diligence for speedy and accurate screening of new users from global lists. Its wide-ranging coverage includes directives from prominent organizations and enforcement bodies including the UN Security Council, OFAC, DFAT, HM Treasury, Interpol, and the FBI. ComplyCube can significantly...
Discover the Top 5 Identity Verification Providers in 2023
Onfido and ComplyCube stand out by having one of the broadest range of features on the market, including but not limited to sanctions & PEP screening, document verification, biometric authentication, device intelligence, and more. However, it is worth noting that some of the advanced features offered by Onfido are exclusively available to enterprise customers, whereas their...

Social recommendations and mentions

Based on our record, Sumsub seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sumsub mentions (8)

  • Haru Invest referral code: 🚀💰 'HELLO' (March 2023)
    After that you must complete secure KYC process (done via the SumSub company). Source: about 2 years ago
  • Binance p2p
    I didnt recieve my crypto from the p2p Transfer and its asking for me to do verification from sumsub.com. I have no idea what this website is but I filled out the verification and it says they are partnered with Binance. Source: about 2 years ago
  • Community discussion about Spectrum Finance $SPF token in this thread December 9th, 6 pm UTC — Please join!
    KYC and data storage could be done by a trusted third-party service called Sum and Substance. Source: over 2 years ago
  • Level 2 verification - document not approved / CS not replying
    It might be required to present proof of address for KYC, which you can learn more about here. The KYC procedure is handled by our partners at sumsub.com and they are the ones checking the validity of the document. Source: over 2 years ago
  • Is there a way to verify my account with non-english IDs/ PoA?
    Updated the link with the source. Hope it helps. https://sumsub.com/. Source: almost 3 years ago
View more

ComplyCube mentions (0)

We have not tracked any mentions of ComplyCube yet. Tracking of ComplyCube recommendations started around Jun 2022.

What are some alternatives?

When comparing Sumsub and ComplyCube, you can also consider the following products

Onfido - Onfido is the data-driven platform for intelligent background checking.

Veriff - AI-powered identity verification & fraud prevention software Veriff provides a best- in-class identity verification solution combining AI with in-house experts to maximize accuracy and speed.

Shufti Pro - Shufti Pro offers AI-based KYC and AML screening solutions empowered with biometric authentication.

Trulioo - Trulioo, an online identity verification company, enables trust and safety online by powering fraud and compliance systems worldwide.

1Password - 1Password can create strong, unique passwords for you, remember them, and restore them, all directly in your web browser.

IDnow - Verify the identity of your customers in realtime.