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openHAB VS LiveAgent

Compare openHAB VS LiveAgent and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

openHAB logo openHAB

"empowering the smart home" - vendor and technology agnostic open source home automation

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • openHAB Landing page
    Landing page //
    2021-09-26
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

openHAB

Website
openhab.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-
Edit details

LiveAgent

Website
liveagent.com
Pricing URL
Official LiveAgent Pricing
$ Details
freemium $9.0 / Monthly (Small)
Platforms
Browser Android iOS
Release Date
2004 June
Edit details

openHAB features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

openHAB videos

+ Add

Home Automation and Security with openHAB / Home Assistant / Smartthings

More videos:

  • Review - Live with BK-Hobby - Comparing Home Assistant and OpenHAB
  • Demo - openHAB 2 HABpanel UI Demo | Quick How to get started guide

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to openHAB and LiveAgent)

openHAB

LiveAgent

Home
100 100%
Home
0% 0
Customer Support
0 0%
Customer Support
100% 100
Data Dashboard
100 100%
Data Dashboard
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing openHAB and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using openHAB and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare openHAB and LiveAgent

openHAB Reviews

10 n8n.io Alternatives
openHAB is a technology and vendor agnostic open-source automation software for your home that brings various efficient features. This home automation software is written entirely in Java and deployed on-premises and connects to services and devices from more than one vendor. Actions including switching on lights, turning appliances on and off, and more are triggered by...
Source: www.justalternativeto.com
9 Best home assistant apps for Android & iOS
The openHAB application supports devices from different brands and manufacturers, such as Amazon or Sonos, Chromecast, and Philips. In total, there are more than 2 hundred settings that are designed to support communication between devices.
Source: freeappsforme.com
List of Open Source Home Automation Software
But it also supports cloud in case the user wishes to avail of their services, giving the user more choice and freedom. OpenHAB supports Amazon Alexa, Apple HomeKit, Google Assistant, and IFTTT. OpenHAB is your getaway ticket from manufacturer-specific apps that cause a lot of frustration. It comes with plugin-ready architecture, which helps the developers add new services...
Source: linuxhint.com
16 Open Source Home Automation Platforms To Use In 2020
We can't start this list without mentioning openHAB, one of the strongest players in the open source community. With almost half a million posts on their forums and 33,000 members, openHAB is constantly improving upon its initial offering. The platform can integrate with over 1500 devices from the likes of Sony, Pioneer, LG, Samsung, and much more. openHAB is free-to-use...
Source: ubidots.com
OpenHab vs Home Assistant vs Domoticz – Let’s get down to Business
OpenHab2 was released in 2017 with the idea of reaching a less technical audience. The new release includes Paper UI, a new web UI that allows you to do a lot of the configurations without having to edit files. In principle this is great, but there is a caveat. Paper UI still doesn´t support all the features in OpenHab so you still have to go and do some of the...
Source: www.smarthomeblog.net

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, openHAB seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

openHAB mentions (1)

  • Welcome to the 21st century, us. Don’t know how we did it before this 😂
    You can start on a general home automation like openhab.org. Source: almost 2 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing openHAB and LiveAgent, you can also consider the following products

Home-Assistant.io - Home Assistant is an open-source home automation platform running on Python 3.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ioBroker - flexible and modular application for the IoT and Smarthome

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Home - Set up, manage, and control your Chromecast, Chromecast Audio and Google Home devices.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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