Software Alternatives, Accelerators & Startups

Pinboard VS Freshdesk

Compare Pinboard VS Freshdesk and see what are their differences

Pinboard logo Pinboard

Pinboard is a personal archive for things you find online and don't want to forget.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Pinboard Landing page
    Landing page //
    2021-10-16
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Pinboard videos

Pinboard Bookmarking Review - Part 1

More videos:

  • Review - Using Pinboard to save your digital breadcrumbs as you read online
  • Review - Pinboard Bookmarking Review - Part 2

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Pinboard and Freshdesk)
Bookmarks
100 100%
0% 0
Customer Support
0 0%
100% 100
Bookmark Manager
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pinboard and Freshdesk

Pinboard Reviews

  1. Simple but effective

    While all the other bookmarking sites have died, pinboard.in remains and is a reliable and handy place to save all those links you love but are sure to otherwise forget.


Pinboard vs. Raindrop: Two bookmark apps enter…
I don’t think Pinboard’s added a feature in ten years. It certainly hasn’t added a feature useful to me in that space of time. A year or so ago I got some Twitter DMs from someone (not Cegłowski) indicating that a refactoring and new features were on the way, but I have heard nothing since and don’t particularly expect to. Its documentation is similarly stale, and so are its...
Source: dsalo.info
11 Pocket Alternatives You Must Try Out!
With this tool, you can organize your pile of links into a clean space. With an easy tag option, finding your bookmarks becomes easier with Pinboard.
Source: blog.elink.io
XMarks is Dead on May 1st, 2018 : firefox
pinboard, $11/yr. It says it's a social bookmarking service but everything is private unless you make it public. I don't think bookmarking pages is done through the browser, though, but you can import your bookmarks and just use pinboard instead.
Source: www.reddit.com
Del.icio.us is closing down. Time for a roundup of alternative bookmark managers.
And as of recent events it was sold again to competing service Pinboard which plans - as I've foreseen this - to shut it down almost completely. Today (June 15, 2017) it will be set to read-only mode without ability to save new bookmarks as to preserve the "fascinating piece of web history" that contains around 1 billion of bookmarks.
Source: serafin.io

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Pinboard should be more popular than Freshdesk. It has been mentiond 68 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pinboard mentions (68)

  • Ask HN: How do you build a landing page?
    A lot of it is just practice, but the most common tools I see used are Tailwind, React, Framer Motion, and Figma. This is a pretty diverse portfolio. Tailwind especially somehow produces a very distinct type of design imo. I'm not sure all this design is good. Homogeneity is boring, and I think the shock value of something like https://pinboard.in can be just as, if not more valuable than all these fancy... - Source: Hacker News / about 2 months ago
  • Show HN: Personal Knowledge Base Visualization
    You might get lucky and find a NLP expert's bookmarks on https://pinboard.in. - Source: Hacker News / 3 months ago
  • I Miss Human Curation
    The list of text links is basically what https://pinboard.in is, basically - social bookmarking. I only use it privately, but it does have the exact function you're talking about as well. I don't think I would use it with thumbnail previews, since I like how lightweight it is, but it wouldn't be difficult to build something like that. - Source: Hacker News / 6 months ago
  • Linkhut: A Social Bookmarking Site
    Delicious[1] was delicous, and Pinboard[2] is just there. Not into bookmarks that much except for less than 10 significant websites. I might look at ArchiveBox[3] or something like it to bookmark and take a snapshot. Again, none of them as important as it used to be. 1. https://en.wikipedia.org/wiki/Delicious_(website) 2. https://pinboard.in 3. https://archivebox.io. - Source: Hacker News / 6 months ago
  • The Small Website Discoverability Crisis
    I'm using a similar service - https://pinboard.in to both managing my own bookmarks and to browse other users' public bookmarks of interest by tag or using built-in search functionality. Quite useful imo. I do remember so-called "Web Rings" and still think they were a nice idea (among others, passed away), and it seems to me, del.icio.us and then pinboard.in are one of a few options we still have to make smaller... - Source: Hacker News / 8 months ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Pinboard and Freshdesk, you can also consider the following products

Raindrop.io - All your articles, photos, video & content from web & apps in one place.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pocket - When you find something you want to view later, put it in Pocket.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Diigo - Diigo is a powerful research tool and a knowledge-sharing community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!