Software Alternatives, Accelerators & Startups

Pinboard VS Zendesk

Compare Pinboard VS Zendesk and see what are their differences

Pinboard logo Pinboard

Pinboard is a personal archive for things you find online and don't want to forget.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Pinboard Landing page
    Landing page //
    2021-10-16
  • Zendesk Landing page
    Landing page //
    2024-05-06

Pinboard videos

Pinboard Bookmarking Review - Part 1

More videos:

  • Review - Using Pinboard to save your digital breadcrumbs as you read online
  • Review - Pinboard Bookmarking Review - Part 2

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Pinboard and Zendesk)
Bookmarks
100 100%
0% 0
Customer Support
0 0%
100% 100
Bookmark Manager
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Pinboard and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pinboard and Zendesk

Pinboard Reviews

  1. Simple but effective

    While all the other bookmarking sites have died, pinboard.in remains and is a reliable and handy place to save all those links you love but are sure to otherwise forget.


Pinboard vs. Raindrop: Two bookmark apps enter…
I don’t think Pinboard’s added a feature in ten years. It certainly hasn’t added a feature useful to me in that space of time. A year or so ago I got some Twitter DMs from someone (not Cegłowski) indicating that a refactoring and new features were on the way, but I have heard nothing since and don’t particularly expect to. Its documentation is similarly stale, and so are its...
Source: dsalo.info
11 Pocket Alternatives You Must Try Out!
With this tool, you can organize your pile of links into a clean space. With an easy tag option, finding your bookmarks becomes easier with Pinboard.
Source: blog.elink.io
XMarks is Dead on May 1st, 2018 : firefox
pinboard, $11/yr. It says it's a social bookmarking service but everything is private unless you make it public. I don't think bookmarking pages is done through the browser, though, but you can import your bookmarks and just use pinboard instead.
Source: www.reddit.com
Del.icio.us is closing down. Time for a roundup of alternative bookmark managers.
And as of recent events it was sold again to competing service Pinboard which plans - as I've foreseen this - to shut it down almost completely. Today (June 15, 2017) it will be set to read-only mode without ability to save new bookmarks as to preserve the "fascinating piece of web history" that contains around 1 billion of bookmarks.
Source: serafin.io

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Pinboard should be more popular than Zendesk. It has been mentiond 68 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pinboard mentions (68)

  • Ask HN: How do you build a landing page?
    A lot of it is just practice, but the most common tools I see used are Tailwind, React, Framer Motion, and Figma. This is a pretty diverse portfolio. Tailwind especially somehow produces a very distinct type of design imo. I'm not sure all this design is good. Homogeneity is boring, and I think the shock value of something like https://pinboard.in can be just as, if not more valuable than all these fancy... - Source: Hacker News / about 2 months ago
  • Show HN: Personal Knowledge Base Visualization
    You might get lucky and find a NLP expert's bookmarks on https://pinboard.in. - Source: Hacker News / 4 months ago
  • I Miss Human Curation
    The list of text links is basically what https://pinboard.in is, basically - social bookmarking. I only use it privately, but it does have the exact function you're talking about as well. I don't think I would use it with thumbnail previews, since I like how lightweight it is, but it wouldn't be difficult to build something like that. - Source: Hacker News / 6 months ago
  • Linkhut: A Social Bookmarking Site
    Delicious[1] was delicous, and Pinboard[2] is just there. Not into bookmarks that much except for less than 10 significant websites. I might look at ArchiveBox[3] or something like it to bookmark and take a snapshot. Again, none of them as important as it used to be. 1. https://en.wikipedia.org/wiki/Delicious_(website) 2. https://pinboard.in 3. https://archivebox.io. - Source: Hacker News / 6 months ago
  • The Small Website Discoverability Crisis
    I'm using a similar service - https://pinboard.in to both managing my own bookmarks and to browse other users' public bookmarks of interest by tag or using built-in search functionality. Quite useful imo. I do remember so-called "Web Rings" and still think they were a nice idea (among others, passed away), and it seems to me, del.icio.us and then pinboard.in are one of a few options we still have to make smaller... - Source: Hacker News / 8 months ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Pinboard and Zendesk, you can also consider the following products

Raindrop.io - All your articles, photos, video & content from web & apps in one place.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pocket - When you find something you want to view later, put it in Pocket.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Diigo - Diigo is a powerful research tool and a knowledge-sharing community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!