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Revel Systems VS Upserve

Compare Revel Systems VS Upserve and see what are their differences

DelivApp
Software for managing online ordering, delivery and loyalty for multi-unit restaurants featured
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Revel Systems logo Revel Systems

E-commerce Platform | iPad POS Features | Revel POS

Upserve logo Upserve

Upserve POS is the industry-leading, cloud-based point-of-sale system used by thousands of restaurants. Upserve delivers you rich and actionable insights that help your business become wildly successful!
  • Revel Systems Landing page
    Landing page //
    2023-09-12
  • Upserve Landing page
    Landing page //
    2023-08-27

Over 10,000 restaurants use Upserve to manage relationships with more than 57 million active diners, process over $9.9 billion in annual sales, and serve over 36 million meals per month. But don’t take our word for it. Here’s what the Director of Operations at Locals 8 Restaurant Group, Matt Cormier, had to say: “Upserve has, hands down, made me wildly successful. We've grown sales in most locations. We have increased check averages, we've made our staff better sellers, we're flipping tables a little bit faster. In the first three months, we saw an increase in sales of 14%, we saw covers increase by 36% and we also saw guest check average go up 31%. I'd say that's a pretty successful system. Upserve gives me every ounce of data I need to coach and develop my teams.”

Revel Systems features and specs

  • Comprehensive Solution
    Revel Systems provides a full suite of POS functionalities including sales reporting, inventory management, employee scheduling, and customer relationship management, streamlining operations for businesses.
  • Cloud-Based
    As a cloud-based system, Revel allows businesses to access their data from anywhere, ensuring flexibility and facilitating better remote management and monitoring.
  • Scalability
    Revel Systems is designed to grow with your business. It is suitable for small businesses as well as larger enterprises, providing scalability as your business expands.
  • Offline Mode
    Revel's offline mode ensures that the POS system continues to function and capture sales data even when internet connectivity is lost, preventing disruptions in business operations.
  • Integrations
    Revel Systems offers numerous integrations with popular third-party applications such as QuickBooks, Xero, and various eCommerce platforms, enhancing its overall functionality and allowing seamless operation with other systems.
  • User-Friendly Interface
    The interface is designed to be intuitive and easy to use, reducing training time for staff members and improving operational efficiency.

Possible disadvantages of Revel Systems

  • High Cost
    Revel Systems tends to be more expensive compared to some other POS systems, with higher upfront costs and monthly fees, which might be prohibitive for smaller businesses.
  • Complex Setup
    Due to its comprehensive features, the initial setup and customization of Revel Systems can be complex and time-consuming, requiring technical support or training.
  • Hardware Dependency
    Revel Systems can require specialized hardware, which might necessitate additional investment. This could be a drawback for businesses that prefer or require a more flexible hardware setup.
  • Limited Customization
    While Revel Systems is feature-rich, some users have noted limitations in its customization options, which can restrict the ability to tailor the system to highly specific business needs.
  • Performance Issues
    Some users report performance issues, such as the system slowing down during peak business hours, which can affect customer service and transaction speed.
  • Customer Support
    While Revel offers customer support, some users have experienced delays and inconsistencies in the quality of support provided, which can be frustrating during critical times.

Upserve features and specs

  • Comprehensive Analytics
    Upserve offers in-depth analytics and reporting capabilities that provide restaurant owners with valuable insights into sales performance, customer preferences, and staff efficiency.
  • User-Friendly Interface
    The platform boasts an intuitive and easy-to-navigate interface, making it simple for staff to manage orders, tables, and payments efficiently.
  • Robust Integrations
    Upserve integrates with a wide variety of third-party applications, such as accounting software, online ordering systems, and inventory management tools, allowing for seamless workflow automation.
  • Offline Mode
    The system offers offline capabilities, ensuring that restaurants can continue to process transactions even during internet outages.
  • Customer Loyalty Features
    Built-in loyalty programs help restaurant owners engage customers more effectively and encourage repeat business.

Possible disadvantages of Upserve

  • High Cost
    Upserve's subscription and transaction fees can be relatively high, making it less accessible for smaller restaurants with tight budgets.
  • Complex Initial Setup
    Users have reported that setting up the system can be complex and time-consuming, requiring a substantial initial investment of time and resources.
  • Occasional Software Bugs
    Some users have faced occasional glitches and bugs in the software that can disrupt restaurant operations and require technical support to resolve.
  • Limited Customization
    While the platform offers various features, there is limited scope for customization to meet specific needs or preferences of certain restaurant types.
  • Customer Support Response Time
    Some users have mentioned that the customer support response time can be slower than desired, which can be inconvenient during urgent situations.

Revel Systems videos

+ Add

Revel Systems POS System | All-in-One POS Platform Makes Delivery Management & Customer Loyalty Easy

More videos:

  • Demo - Revel Systems Quick Service Restaurant Demo
  • Review - Working At Revel Systems

Upserve videos

+ Add

Upserve POS Review: Is it the Best?

More videos:

  • Demo - Live iPad Demo: Upserve [Breadcrumb] POS System
  • Review - Meet Upserve POS: A better way to run your restaurant

Category Popularity

0-100% (relative to Revel Systems and Upserve)

Revel Systems

Upserve

POS
41 41%
POS
59% 59
Payments Processing
59 59%
Payments Processing
41% 41
Marketing Platform
45 45%
Marketing Platform
55% 55
Restaurant Management
26 26%
Restaurant Management
74% 74

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Revel Systems and Upserve

Revel Systems Reviews

Best Restaurant POS Systems For 2019
Revel Systems was not made specifically for restaurants. Nevertheless, this incredibly customizable iPad POS is very capable of handling the needs of a full-service restaurant or busy quick-service restaurant. It includes key restaurant-specific features, from visual menus with automated prompts for modifiers, to advanced raw ingredient tracking across multiple locations, to...
Source: www.merchantmaverick.com

Upserve Reviews

Best Restaurant POS Systems For 2019
Upserve is a cloud-based POS that runs on Android and iOS devices and is exclusively mobile. Servers take orders on custom-built Upserve Tableside devices and send orders directly from the floor to the kitchen display system. Meanwhile, the restaurant owner can check on the restaurant remotely using the Upserve Live mobile app. While you will need a good internet connection...
Source: www.merchantmaverick.com

What are some alternatives?

When comparing Revel Systems and Upserve, you can also consider the following products

Toast - Built to make restaurants better. Toast gives your restaurant the technology you need to succeed in today's fast-paced environment.

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

NCR Aloha POS - Join more than 100,000 restaurants that are powered by NCR restaurant solutions. Fine Dining. Deliver amazing guest experiences like complex multi-course service, custom ordering, check and item splitting, and more. Quick Service. Fast Casual.

LightSpeed Restaurant - Lightspeed's POS systems, ecommerce and omnichannel solutions are reinventing the customer experience while helping grow your business. Try us today!

TouchBistro - iPad based Point of Sale solution for restaurants

Lavu - iPad Point of Sale System

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