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Salesforce Service Cloud VS AWS Glue

Compare Salesforce Service Cloud VS AWS Glue and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

AWS Glue logo AWS Glue

Fully managed extract, transform, and load (ETL) service
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • AWS Glue Landing page
    Landing page //
    2022-01-29

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

AWS Glue videos

+ Add

Build ETL Processes for Data Lakes with AWS Glue - AWS Online Tech Talks

More videos:

  • Review - AWS re:Invent BDT 201: AWS Data Pipeline: A guided tour
  • Review - Getting Started with AWS Glue Data Catalog
  • Review - Bajaj Housing Finance Limited: Serverless Data Pipelines with AWS Glue and Amazon Aurora PGSQL

Category Popularity

0-100% (relative to Salesforce Service Cloud and AWS Glue)

Salesforce Service Cloud

AWS Glue

Help Desk
100 100%
Help Desk
0% 0
Data Integration
0 0%
Data Integration
100% 100
Customer Support
100 100%
Customer Support
0% 0
ETL
0 0%
ETL
100% 100

User comments

Share your experience with using Salesforce Service Cloud and AWS Glue. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and AWS Glue

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

AWS Glue Reviews

10 Best ETL Tools (October 2023)
AWS Glue is an end-to-end ETL offering intended to make ETL workloads easier and more integratable with the larger AWS ecosystem. One of the more unique aspects of the tool is that it is serverless, meaning Amazon automatically provisions a server and shuts it down following the completion of the workload.
Source: www.unite.ai
15+ Best Cloud ETL Tools
AWS Glue is a serverless data integration service designed to streamline analytics, machine learning, and app development tasks. It discovers, prepares, and moves data from a myriad of sources and offers a seamless integration experience. AWS Glue's inclusive toolset and automatic scaling let you focus on gaining insights from data instead of managing infrastructure.
Source: estuary.dev
Top 14 ETL Tools for 2023
Notably, AWS Glue is serverless, which means that Amazon automatically provisions a server for users and shuts it down when the workload is complete. AWS Glue also includes features such as job scheduling and “developer endpoints” for testing AWS Glue scripts, improving the tool’s ease of use.
Source: www.integrate.io
A List of The 16 Best ETL Tools And Why To Choose Them
Better yet, when interacting with AWS Glue, practitioners can choose between a drag-and-down GUI, a Jupyter notebook, or Python/Scala code. AWS Glue also offers support for various data processing and workloads that meet different business needs, including ETL, ELT, batch, and streaming.
Source: www.datacamp.com
Top 10 AWS ETL Tools and How to Choose the Best One | Visual Flow
The AWS Glue Data Catalog contains table and job definitions, and other control information. It automatically generates statistics and registers partitions, so data queries can run more efficiently. The catalog also supports an extended history for schema versions, allowing you to see how data has changed over time.
Source: visual-flow.com

Social recommendations and mentions

Based on our record, AWS Glue seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

AWS Glue mentions (13)

  • Build Your Movie Recommendation System Using Amazon Personalize, MongoDB Atlas, and AWS Glue
    AWS Glue is a fully managed extract, transform, and load (ETL) service that makes it easy to prepare and load data for analysis. It helps bridge the gap between our MongoDB Atlas data and the services we'll use for recommendation. - Source: dev.to / 4 months ago
  • Using Snowflake data hosted in GCP with AWS Glue
    AWS Glue is a fully managed extract, transform, and load (ETL) service provided by Amazon Web Services (AWS). It is designed to make it easy for users to prepare and load their data for analysis. AWS Glue simplifies the process of building and managing ETL workflows by providing a serverless environment for running ETL jobs. - Source: dev.to / 5 months ago
  • How to check for quality? Evaluate data with AWS Glue Data Quality
    It is serverless data integration service to allow you to easily scale your workloads in preparing data and moving transformed data into a target location. - Source: dev.to / about 1 year ago
  • Deploying a Data Warehouse with Pulumi and Amazon Redshift
    So in the next post, we'll do that: We'll take what we've done here, add a few more components with Pulumi and AWS Glue, and wire it all up with a few magical lines of Python scripting. - Source: dev.to / over 1 year ago
  • Serverless Event Driven AI as a Service
    Once it's in a Data Lake then you have different options depending on the analytics you need. For more advanced constant analytics then you could look into Amazon Kinesis Data Analytics instead of Firehose to S3, but for Ad-Hoc queries then this is where Glue and Athena come in. - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing Salesforce Service Cloud and AWS Glue, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Xplenty - Xplenty is the #1 SecurETL - allowing you to build low-code data pipelines on the most secure and flexible data transformation platform. No longer worry about manual data transformations. Start your free 14-day trial now.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

AWS Database Migration Service - AWS Database Migration Service allows you to migrate to AWS quickly and securely. Learn more about the benefits and the key use cases.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Skyvia - Free cloud data platform for data integration, backup & management

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