Software Alternatives, Accelerators & Startups

Scalyr VS MyCustomerLens

Compare Scalyr VS MyCustomerLens and see what are their differences

Scalyr logo Scalyr

Diagnose server issues without opening 5 tabs.. All your monitoring tools, for all your servers, in one place.

MyCustomerLens logo MyCustomerLens

MyCustomerLens is an on-demand insights platform. Using natural language processing, we make business sense of your unstructured feedback, in real-time.
  • Scalyr Landing page
    Landing page //
    2023-04-05
  • MyCustomerLens Landing page
    Landing page //
    2023-05-21

MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.

Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.

Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.

Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.

Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.

With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.

MyCustomerLens

Pricing URL
-
$ Details
paid
Platforms
Browser
Release Date
2018 June
Startup details
Country
Scotland
City
Glasgow
Employees
1 - 9

Scalyr features and specs

No features have been listed yet.

MyCustomerLens features and specs

  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Dashboards: Yes

Scalyr videos

Scalyr Demo with Casey

More videos:

  • Review - Scalyr Insights: Learn Kubernetes in One Hour
  • Review - 879: Google Docs Creator Finds New Startup Success With Scalyr

MyCustomerLens videos

Introduction to MyCustomerLens - Demo 1 Real time Feedback Aggregation

Category Popularity

0-100% (relative to Scalyr and MyCustomerLens)
Monitoring Tools
100 100%
0% 0
NLP And Text Analytics
0 0%
100% 100
Log Management
100 100%
0% 0
Customer Feedback
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Scalyr and MyCustomerLens

Scalyr Reviews

Top 48+ Best Website Monitoring Software
Log Monitoring Tool | Scalyr. We built the log monitoring tool we’ve always wished for. Scalyr is server log monitoring and analysis built for engineers.
Best Log Management Tools: Useful Tools for Log Management, Monitoring, Analytics, and More
Scalyr’s modern technology enables for Ops teams to experience a heightened level of performance and work productivity through replacing traditional tools (monitoring, metrics, analysis, and tracking) with one standalone and integrated service. Scalyr’s infrastructure allows any DevOps team to scour through terabytes of data within a matter of seconds. Scalyr can be used as...
Source: stackify.com

MyCustomerLens Reviews

  1. Bring all your feedback into one place and understand all the comments

    MyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.

    🏁 Competitors: Survey Monkey
    👍 Pros:    Social listening|Free comment analysis|Surveys
  2. A fan...

    I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.

What are some alternatives?

When comparing Scalyr and MyCustomerLens, you can also consider the following products

OneLogin - On-demand SSO, directory integration, user provisioning and more

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

AuthAnvil - AuthAnvil software is an integrated identity and access management tool designed to help IT managers service their networks, infrastructure network, and ensure that devices are safe and secure at all times. Read more about AuthAnvil.

Prodsight - Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.

TeamPassword - TeamPassword helps you manage and share access to the apps, services, and tools your team needs to keep projects moving.

Chattermill - Extract actionable insights from customer feedback using deep learning