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Shotgun VS Labidesk

Compare Shotgun VS Labidesk and see what are their differences

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  3. » Reviews
  4. » Alternatives

Shotgun logo Shotgun

Production tracking, asset management, and review. Helping your whole team go faster.

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • Shotgun Landing page
    Landing page //
    2023-01-27
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

Shotgun videos

+ Add

Home Defense Shotguns

More videos:

  • Review - Shotgun Choice: Pump vs Semi-auto

Labidesk videos

+ Add

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to Shotgun and Labidesk)

Shotgun

Labidesk

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Review And Approval Software
100 100%
Review And Approval Software
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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What are some alternatives?

When comparing Shotgun and Labidesk, you can also consider the following products

ftrack - ftrack is an Academy award-winning cloud-based project management solution used in the media and entertainment industry.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Yamdu - Cloud-based film production management software for film, television and commercials.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Phraseanet - Phraseanet is a Digital Asset Management system (DAM for short) targeting the professionals needs.

HelpDesk - The easiest help desk system for a team like yours.

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