Skiplagged Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Skiplagged mentions (62)

• To find cheap international flights

  Skiplagged.com check here, this website compares prices offered by different websites and shows you the cheapest flights available. Source: about 1 year ago

• Best way to book flights nowadays?

  Http://skiplagged.com is great if you're traveling without checked luggage. Source: about 1 year ago

• Which do you prefer - Dulles or National?

  You’re thinking of https://skiplagged.com/. Source: about 1 year ago

• Hidden City Ticketing and Layover/Luggage

  OP, also check out https://skiplagged.com which is designed to help you find flights with fare classes that are friendlier to what you’re trying. As others have stated, airlines are cracking dow if you do it repeatedly so use sparingly when the price difference is significant. Source: about 1 year ago

• Is there an app that shows you the cheapest flight to a destination from a USA airport?

  Skiplagged.com is worth a look. You can select your departure airport and US as your destination,. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago