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Skiplagged VS LiveAgent

Compare Skiplagged VS LiveAgent and see what are their differences

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Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Skiplagged logo Skiplagged

Skiplagged is an airfare search engine for cheap flights, showing hidden-city ticketing trips in addition to what sites like Expedia, KAYAK, and Travelocity show you. Save up to 80% on airfare today!

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Skiplagged Landing page
    Landing page //
    2021-12-14
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Skiplagged features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Skiplagged videos

+ Add

SKIPLAGGED REVIEW + STORY TIME | RCMrtnz

More videos:

  • Review - Using Skiplagged Flights to Save Money | What Is Skiplagging & Is It Worth the Risk?
  • Review - skiplagged NIGHTMARE storytime | advice to not get sued, fined or banned

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Skiplagged and LiveAgent)

Skiplagged

LiveAgent

Travel
100 100%
Travel
0% 0
Customer Support
0 0%
Customer Support
100% 100
Vacation Rental
100 100%
Vacation Rental
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing Skiplagged and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Skiplagged and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Skiplagged and LiveAgent

Skiplagged Reviews

13 Best Skyscanner Alternatives to Book Travel
Skiplagged is one of those travel comparison sites that takes advantage of a loophole in airline ticketing. Not only does the website search for direct tickets, but also for “hidden-city” tickets that have a layover at your destination.
Source: viatravelers.com
The 9 Best Skyscanner Alternatives To Book Cheap Travel
Skiplagged.com has created an OTA like Expedia or Priceline to give people cheap tickets that can help find flights that use the concept of skiplagging. Be cautious when using these methods because Airlines frown upon people doing this, and you do not want to be blacklisted or have your frequent flyer program revoked.
Source: thefrugalexpat.com
10 Alternatives to Hipmunk
The pull of Skiplagged is that the travel search site utilizes an algorithm that brings up “hidden-city” flights in its search results. Hidden-city flights are multi-stop flights where the traveler exits into their intended city during a layover before the final destination of the journey, rather than buying a ticket explicitly to that city, allowing one to save a lot of money.
Source: www.chamberofcommerce.org
TOP 25 TRAVEL WEBSITES: THE ONLY TRAVEL ADVISOR YOU’LL EVER NEED…
Skiplagged helps you find the cheapest flights possible, even if that means booking a ticket that has a layover in your destination city and not getting on the second flight. For example, say you wanted to fly from Boise, ID to Los Angeles, CA. Skiplagged found that a flight from Boise to San Diego that has a layover in Los Angeles is cheaper than flying from Boise to Los...
Source: blog.allmyfaves.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Skiplagged seems to be more popular. It has been mentiond 62 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Skiplagged mentions (62)

  • To find cheap international flights
    Skiplagged.com check here, this website compares prices offered by different websites and shows you the cheapest flights available. Source: about 1 year ago
  • Best way to book flights nowadays?
    Http://skiplagged.com is great if you're traveling without checked luggage. Source: about 1 year ago
  • Which do you prefer - Dulles or National?
    You’re thinking of https://skiplagged.com/. Source: about 1 year ago
  • Hidden City Ticketing and Layover/Luggage
    OP, also check out https://skiplagged.com which is designed to help you find flights with fare classes that are friendlier to what you’re trying. As others have stated, airlines are cracking dow if you do it repeatedly so use sparingly when the price difference is significant. Source: about 1 year ago
  • Is there an app that shows you the cheapest flight to a destination from a USA airport?
    Skiplagged.com is worth a look. You can select your departure airport and US as your destination,. Source: about 1 year ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Skiplagged and LiveAgent, you can also consider the following products

KAYAK - KAYAK is a travel search engine that searches hundreds of other travel sites at once. Our helpful tools & features find you the information you need to make the right decisions on flights, hotels, rental cars and vacation packages.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Skyscanner - Skyscanner.com compares over 1000 airlines to find you the cheapest airfares, fast.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Momondo - Find cheap flights with Momondo.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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