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TrafficGuard VS Pointel DCCM

Compare TrafficGuard VS Pointel DCCM and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

TrafficGuard logo TrafficGuard

Triple layered ad fraud protection for brands, agencies and ad networks.

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.
  • TrafficGuard Landing page
    Landing page //
    2023-08-02
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

TrafficGuard videos

+ Add

TrafficGuard - Game changing mobile ad fraud protection

More videos:

  • Review - WP Traffic Guard Review - ⚠️ WP Traffic Guard ⚠️ - WP Plugin Traffic Guard - TrafficGuard review ⚠️

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Category Popularity

0-100% (relative to TrafficGuard and Pointel DCCM)

TrafficGuard

Pointel DCCM

Fraud Detection And Prevention
100 100%
Fraud Detection And Prevention
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Fraud Prevention
100 100%
Fraud Prevention
0% 0
Communication
0 0%
Communication
100% 100

User comments

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What are some alternatives?

When comparing TrafficGuard and Pointel DCCM, you can also consider the following products

ClickCease - ClickCease is a click fraud detection and protection solution.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ClickGUARD - At ClickGUARD, we help Google Ads professionals protect and optimize their campaigns. Our mission is to completely eliminate wasteful ad traffic, beyond click fraud.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Clixtell - Clixtell is a world leader in providing cutting edge solutions for call tracking & analytics, detecting & preventing Google Ads & Bing Ads click fraud activity and website video recording.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

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