YesWeHack is a leading Bug Bounty and Vulnerability Management Platform. Founded by ethical hackers in 2015, YesWeHack connects organisations worldwide to tens of thousands of ethical hackers, who uncover vulnerabilities in websites, mobile apps, connected devices and digital infrastructure.
Bug Bounty programs benefit from in-house triage, personalised support, a customisable model and results-based pricing. Clients include ZTE, Tencent, Swiss Post, Orange France and the French Ministry of Armed Forces.
The YesWeHack platform offers a range of integrated, API-based solutions: Bug Bounty (crowdsourcing vulnerability discovery); Vulnerability Disclosure Policy (creating and managing a secure channel for external vulnerability reporting); Pentest Management (managing pentest reports from all sources); Attack Surface Management (continuously mapping online exposure and detecting attack vectors); and ‘Dojo’ and YesWeHackEDU (ethical hacking training).
YesWeHack's services have ISO 27001 and ISO 27017 certifications, and its IT infrastructure is hosted by EU-based IaaS providers, compliant with the most stringent standards: ISO 27001 (+ 27017, 27018 & 27701), CSA STAR, SOC I/II Type 2 and PCI DSS.
Find out more at www.yeswehack.com
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be a lot more popular than YesWeHack. While we know about 12 links to Freshdesk, we've tracked only 1 mention of YesWeHack. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
There are many resources online nowadays to learn security. You can do challenges on https://root-me.org, https://www.hackthebox.com/, https://overthewire.org/wargames/, etc. You can participate in security competitions (CTFs), see https://ctftime.org for a list of upcoming events. And finally if you are more interested in web security you can look for bugs on websites and get paid for it by https://hackerone.com... Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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