Software Alternatives, Accelerators & Startups

Zendesk Support VS AWS Glue

Compare Zendesk Support VS AWS Glue and see what are their differences

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

AWS Glue logo AWS Glue

Fully managed extract, transform, and load (ETL) service
Not present
  • AWS Glue Landing page
    Landing page //
    2022-01-29

Zendesk Support videos

Introduction to Zendesk Support (for beginners)

AWS Glue videos

Build ETL Processes for Data Lakes with AWS Glue - AWS Online Tech Talks

More videos:

  • Review - AWS re:Invent BDT 201: AWS Data Pipeline: A guided tour
  • Review - Getting Started with AWS Glue Data Catalog
  • Review - Bajaj Housing Finance Limited: Serverless Data Pipelines with AWS Glue and Amazon Aurora PGSQL

Category Popularity

0-100% (relative to Zendesk Support and AWS Glue)
Customer Support
100 100%
0% 0
Data Integration
0 0%
100% 100
Help Desk
100 100%
0% 0
ETL
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and AWS Glue

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

AWS Glue Reviews

10 Best ETL Tools (October 2023)
AWS Glue is an end-to-end ETL offering intended to make ETL workloads easier and more integratable with the larger AWS ecosystem. One of the more unique aspects of the tool is that it is serverless, meaning Amazon automatically provisions a server and shuts it down following the completion of the workload.
Source: www.unite.ai
15+ Best Cloud ETL Tools
AWS Glue is a serverless data integration service designed to streamline analytics, machine learning, and app development tasks. It discovers, prepares, and moves data from a myriad of sources and offers a seamless integration experience. AWS Glue's inclusive toolset and automatic scaling let you focus on gaining insights from data instead of managing infrastructure.
Source: estuary.dev
Top 14 ETL Tools for 2023
Notably, AWS Glue is serverless, which means that Amazon automatically provisions a server for users and shuts it down when the workload is complete. AWS Glue also includes features such as job scheduling and “developer endpoints” for testing AWS Glue scripts, improving the tool’s ease of use.
A List of The 16 Best ETL Tools And Why To Choose Them
Better yet, when interacting with AWS Glue, practitioners can choose between a drag-and-down GUI, a Jupyter notebook, or Python/Scala code. AWS Glue also offers support for various data processing and workloads that meet different business needs, including ETL, ELT, batch, and streaming.
Top 10 AWS ETL Tools and How to Choose the Best One | Visual Flow
The AWS Glue Data Catalog contains table and job definitions, and other control information. It automatically generates statistics and registers partitions, so data queries can run more efficiently. The catalog also supports an extended history for schema versions, allowing you to see how data has changed over time.
Source: visual-flow.com

Social recommendations and mentions

Based on our record, AWS Glue seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

AWS Glue mentions (13)

  • Build Your Movie Recommendation System Using Amazon Personalize, MongoDB Atlas, and AWS Glue
    AWS Glue is a fully managed extract, transform, and load (ETL) service that makes it easy to prepare and load data for analysis. It helps bridge the gap between our MongoDB Atlas data and the services we'll use for recommendation. - Source: dev.to / 4 months ago
  • Using Snowflake data hosted in GCP with AWS Glue
    AWS Glue is a fully managed extract, transform, and load (ETL) service provided by Amazon Web Services (AWS). It is designed to make it easy for users to prepare and load their data for analysis. AWS Glue simplifies the process of building and managing ETL workflows by providing a serverless environment for running ETL jobs. - Source: dev.to / 5 months ago
  • How to check for quality? Evaluate data with AWS Glue Data Quality
    It is serverless data integration service to allow you to easily scale your workloads in preparing data and moving transformed data into a target location. - Source: dev.to / about 1 year ago
  • Deploying a Data Warehouse with Pulumi and Amazon Redshift
    So in the next post, we'll do that: We'll take what we've done here, add a few more components with Pulumi and AWS Glue, and wire it all up with a few magical lines of Python scripting. - Source: dev.to / over 1 year ago
  • Serverless Event Driven AI as a Service
    Once it's in a Data Lake then you have different options depending on the analytics you need. For more advanced constant analytics then you could look into Amazon Kinesis Data Analytics instead of Firehose to S3, but for Ad-Hoc queries then this is where Glue and Athena come in. - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing Zendesk Support and AWS Glue, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Xplenty - Xplenty is the #1 SecurETL - allowing you to build low-code data pipelines on the most secure and flexible data transformation platform. No longer worry about manual data transformations. Start your free 14-day trial now.

Zoho Desk - Industry's first context-aware Helpdesk Software

AWS Database Migration Service - AWS Database Migration Service allows you to migrate to AWS quickly and securely. Learn more about the benefits and the key use cases.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Skyvia - Free cloud data platform for data integration, backup & management