Best HESK Alternatives & Competitors in 2025

Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.

Try for free paid Free Trial

osTicket is a widely-used open source support ticket system.

Open Source

Faveo Help Desk is an open-source helpdesk software solution.

Support and Help Online Help desk ticketing complaint management system, telegram channel based Saas software . register complaints via telegram and manage in app

freemium $10.0 / Monthly ("unlimited users", "25 departments","Automated SLA")

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

freemium $15.0 / Monthly (Small)

by 500apps

freemium $14.99 / Monthly

UVdesk is available as SaaS-based and Open Source helpdesk solution to streamline the overall support process for better customer service.

Help Scout is a simple, straightforward way to provide excellent support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

Simplified helpdesk ticketing system + live chat platform

Simple, beautiful customer support.

Helpdesk Software Your Team Can Rely On

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.