Top 12 Open-Source Alternatives to iTop

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Product categories

Application Performance Monitoring Chat Support Customer Service Customer Support DevOps Tools Help Desk Help Desk And Ticketing Live Chat Log Management Monitoring Tools Network Monitoring Performance Monitoring

Summary

The top open-source alternatives to iTop are RackTables, osTicket, and Zammad. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

RackTables Landing Page
1

RackTables

Racktables is a nifty and robust solution for datacenter and server room asset management.
Pricing:
- Open Source
#Log Management #Monitoring Tools #Product Deployment
osTicket Landing Page
2

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 38 social mentions
Zammad Landing Page
3

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 18 social mentions
FreeScout Landing Page
4

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Customer Service #Help Desk #Help Desk And Ticketing 13 social mentions
Helpy.io Landing Page
5

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Knowledge Management #Help Desk #Chatbots 2 social mentions
OpenSupports Landing Page
6

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Customer Service #Help Desk #Help Desk And Ticketing
phpIPAM Landing Page
7

phpIPAM

phpipam is an open-source web IP address management application (IPAM).
Pricing:
- Open Source
#Log Management #Monitoring Tools #Network & Admin 19 social mentions
Zabbix Landing Page
8

Zabbix

Track, record, alert and visualize performance and availability of IT resources
Pricing:
- Open Source
- Free
#Log Management #Performance Monitoring #Monitoring Tools 5 social mentions
Wireshark Landing Page
9

Wireshark

Wireshark is a network protocol analyzer for Unix and Windows. It lets you capture and interactively browse the traffic running on a computer network.
Pricing:
- Open Source
#Log Management #Performance Monitoring #Monitoring Tools 11 social mentions
Foreman Landing Page
10

Foreman

Foreman is an open source project that helps system administrators manage servers throughout their...
Pricing:
- Open Source
#Log Management #Monitoring Tools #DevOps Tools 19 social mentions
Nagios Landing Page
11

Nagios

Complete monitoring and alerting for servers, switches, applications, and services
Pricing:
- Open Source
#Infrastructure Monitoring #Application Performance Monitoring #Log Management
DiamanteDesk Landing Page
12

DiamanteDesk

DiamanteDesk is an open-source easy-to-use help-desk solution.
Pricing:
- Open Source
#Customer Service #Help Desk #Help Desk And Ticketing