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Top 6 Help Desk Products in Remote IT Management

The best Help Desk Products within the Remote IT Management category - based on our collection of reviews & verified products.

Kaseya VSA HESK CommandCTRL Goverlan barracudamsp.com Barracuda RMM Comodo One

Product categories

Customer Service Customer Support Help Desk Help Desk And Ticketing IT Management Monitoring Tools Patch Management Project Management Remote Control Remote IT Management Remote Monitoring And Management Remote Monitoring And Management (RMM)

Summary

The top products on this list are Kaseya VSA, HESK, and CommandCTRL. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Remote IT Management. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Kaseya VSA Landing Page
    Kaseya VSA Landing Page
    1

    Kaseya VSA

    Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

    #Log Management #Monitoring Tools #Remote IT Management

  2. HESK Landing Page
    HESK Landing Page
    2

    HESK

    Hesk is a PHP-based help desk software that runs with a MySQL database.

    #Customer Service #Help Desk #Help Desk And Ticketing 1 social mentions

  3. CommandCTRL Landing Page
    CommandCTRL Landing Page
    3

    CommandCTRL

    TAKE COMMAND OF YOUR DIGITAL EMPLOYEE EXPERIENCE Empower your IT team and enhance your Digital Employee Experience (DEX) with CommandCTRL™, the revolutionary real-time remediation solution from Liquidware. CommandCTRL empowers you to:
    Pricing:
    • Freemium
    • Free Trial
    • $5.0 / Monthly (Per-Machine )

    #Help Desk #Remote IT Management #Remote Control

  4. Goverlan Landing Page
    Goverlan Landing Page
    4

    Goverlan

    Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.

    #Project Management #Task Management #Monitoring Tools

  5. barracudamsp.com Barracuda RMM Landing Page
    barracudamsp.com Barracuda RMM Landing Page
    5

    barracudamsp.com Barracuda RMM

    NOTE: barracudamsp.com Barracuda RMM has been discontinued.
    Security-centric remote monitoring and management (RMM) that keeps MSPs in control and customer systems patched, secure and optimized.

    #Monitoring Tools #Patch Management #IT Management

  6. Comodo One Landing Page
    Comodo One Landing Page
    6

    Comodo One

    Comodo offers IT Remote Management tools includes (RMM Software, Remote Access, Service Desk, Patch Management and Network Assessment). Get Now!

    #Monitoring Tools #Patch Management #IT Management 2 social mentions

Recent Help Desk Posts

12 Best RMM Software and Tools for 2021

comparitech.com // almost 4 years ago

8 Best RMM Software and Tools

pcwdld.com // over 4 years ago

10 Best RMM Software | Remote Monitoring & Management Tools 2021

softwaretestinghelp.com // almost 4 years ago

Related categories

🛠️ IT Management 📟 Monitoring Tools 📂 Remote Monitoring And Management 📂 Patch Management 💬 Customer Support
If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!
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