Software Alternatives, Accelerators & Startups

Onfido VS UserGuiding

Compare Onfido VS UserGuiding and see what are their differences

Onfido logo Onfido

Onfido is the data-driven platform for intelligent background checking.

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
Visit Website
  • Onfido Landing page
    Landing page //
    2023-01-24
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

Onfido

Website
onfido.com
Pricing URL
-
$ Details
-
Platforms
-
Startup details
Country
United Kingdom
City
London
Employees
250 - 499

UserGuiding

$ Details
paid Free Trial $89.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox

Onfido features and specs

No features have been listed yet.

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Knowledge Base: Yes
  • Resource Centers: Yes
  • Product Updates Page: Yes
  • In-App Surveys: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

Onfido videos

Onfido Business Model | Onfido Interview & Review | Jobs in Onfido | Part 1

More videos:

  • Review - Onfido - NOAH19 Berlin
  • Review - Onfido: How their SDKs work, and how businesses work with them | Homescreen | Episode 68

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to Onfido and UserGuiding)
Identity Verification And Protection
User Onboarding And Engagement
Security & Privacy
100 100%
0% 0
User Engagement
0 0%
100% 100

User comments

Share your experience with using Onfido and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Onfido and UserGuiding

Onfido Reviews

Discover the Top 5 Identity Verification Providers in 2023
Onfido and ComplyCube stand out by having one of the broadest range of features on the market, including but not limited to sanctions & PEP screening, document verification, biometric authentication, device intelligence, and more. However, it is worth noting that some of the advanced features offered by Onfido are exclusively available to enterprise customers, whereas their...

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Social recommendations and mentions

Based on our record, Onfido should be more popular than UserGuiding. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Onfido mentions (12)

  • Wise (formerly Transfer Wise) are asking me to send them photo of my ID
    I had to do the same thing when I signed up a while ago. I thought they'd just scan it and trash it, but apparently not... Their privacy policy says they do collect the photograph, national ID info, etc. And then they'll do their best to protect it: https://wise.com/gb/legal/global-privacy-policy-en > Additional information you give us for security, identification and verification purposes may include your [...],... - Source: Hacker News / 7 months ago
  • The trend for Google and Apple becoming the "gatekeepers" to personal life service.
    The identity verification for these apps usually goes through another 3rd party called Onfido. Same issues as previous point (even though you're logging into your account, who already have your ID. Source: 12 months ago
  • Swapin's Solution Explained: How Does It Work?
    At Swapin, we take your security seriously. That’s why we’ve partnered with industry-leading verification providers like Veriff and Onfido to ensure the highest levels of security and compliance when performing KYC (Know Your Customer) and KYB (Know Your Business) verifications. Veriff’s solution allows you to complete your KYC for Starter Level in just 2 minutes, so you can make your first transaction almost... Source: 12 months ago
  • Spencer Cox Says He Will Sign Social Media Bill - Minors Under 18 Will Need Permission From Parents to Open Social Media Accounts
    The non-rhetorical answer would be "identity proofing." But that's expensive on a per-call basis. One such example is here (one I've used before). Source: over 1 year ago
  • 100 APIs for Indian devs to integrate different financial services in your apps
    Title Description Documentation Starting date Jumio API Identity verification API that offers document and identity verification services Https://www.jumio.com/ 2010 Onfido API Identity verification API that offers document and identity verification services Https://onfido.com/ 2011 Veriff API Identity verification API that offers document and identity verification... - Source: dev.to / over 1 year ago
View more

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: over 3 years ago

What are some alternatives?

When comparing Onfido and UserGuiding, you can also consider the following products

ComplyCube - Verify your customers in under 15 seconds anywhere in the world with a cutting-edge SaaS & API platform for Identity Verification and AML/KYC compliance.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Veriff - Smart and scalable identity verification.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Sumsub - One verification platform to secure the whole user journey

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.